Frequently Asked Questions
About Transporting Your Vehicle with AUTOCARRY

Are you licensed?

Absolutely. Our DOT license is MC/ICC 327981.

Are your drivers bonded and insured?

Absolutely – all of them.

How will my vehicle be insured? And what happens if there’s damage during my auto shipping?

We insure your vehicle with a $600 deductible. Damage caused by our truck during auto truckaway service is covered, subject to the deductible. Events outside our control -- such as hailstorms, fluids dripping from your car, or vandalism -- are not covered.

How much advance notice do you need to transport my vehicle?

Although we prefer up to 23 days notice, we can accommodate your car hauling with as little as 7 days notice.

How will you inform me when my vehicle arrives?

We’ll call you to let you know – and we’ll give you enough notice for you to make plans to receive your vehicle.

Does AUTOCARRY offer door-to-door vehicle relocation service?

Yes, your car can typically be delivered to your door, unless you request for it to be delivered elsewhere.

Can someone else pick up my vehicle?

Yes. Please let us know in advance, preferably when you place your order.

Can I leave personal items or household goods in my vehicle while you’re moving it?

Sorry, unfortunately not. United States Department of Transportation regulations prohibit this. As a result, items you leave in your vehicle aren’t covered by vehicle transportation insurance. Moreover, they can cause damage to your vehicle by moving around, or place your vehicle at greater risk for theft.

Does my vehicle need to be in working order?

No. However,they take special handling and there are additional costs if the car doesn’t run.

Can you store my vehicle until I’m ready to pick it up?

Yes. Three days of storage is free of charge. We charge approximately $8 per day after that, depending on location. You can also get information on our storage services at AutocarryStorage.com

Does AUTOCARRY handle specialty vehicles such as classic cars or exotic auto transport?

Yes. We ship specialty vehicles in enclosed trucks only.

Do you serve "snowbirds"?

Absolutely! In fact, we specialize in express service to Florida and other warm-climate locations for individuals who travel south for the winter. Just email us for more information!

What forms of payment does AUTOCARRY accept?

We accept checks, cash, and all major credit cards to cover your car shipping needs.

How can I work for AUTOCARRY as a driver?

First and foremost, you’ll need to meet our stringent requirements for reliability and experience. All AUTOCARRY drivers are bonded. If you’d like to know more, just call us at 201-422-0600.

I have more questions about my vehicle transportation. Can I speak with someone personally?

Absolutely. Just call us at 1-800-659-9903 or 201-422-0600. We’re available Monday through Friday, from 9 a.m. until 5 p.m., Eastern Time. And, of course, you can always email us anytime.